LAV ENERGY

Terms & conditions Terms - conditions Terms and Conditions Lav Energy EPC's in Rugby Terms & Conditions As a Domestic Energy Assessor, LAV ENERGY's Terms & Conditions are defined to govern the activities of visitors on the website and the relationship between the site visitors and LAV ENERGY. These terms are crucial in protecting LAV ENERGY from potential legal exposure and ensuring a clear understanding of the services provided. In general, our Terms & Conditions cover: Lav Energy Surveyor Services Ltd, Effective Date: 01/08/2024 Introduction These Terms & Conditions govern your use of the services provided by Lav Energy Surveyor Services Ltd. By booking our services or using our website, you agree to these terms. Services Provided, We provide Domestic Energy Performance Certificates (EPCs) for properties in the UK. The EPC includes an on-site survey and lodging the certificate with an approved accreditation body. Booking and Payment. Bookings can be made by phone, email, or via our website (if applicable). Full payment is due upon completion of the EPC survey unless agreed otherwise. Accepted payment methods: bank transfer, cash. Cancellation Policy: Appointments can be rescheduled or cancelled with at least 24 hours’ notice. Cancellations with less than 24 hours’ notice may incur a fee to cover travel and admin costs. If we must cancel or reschedule, we will provide notice as early as possible. Access Requirements: The customer must ensure clear access to all relevant parts of the property (e.g. lofts, heating systems) for the surveyor. If access is not possible, the EPC may be delayed or incomplete. Accuracy of Information: You agree to provide accurate information about the property. Any misleading or omitted details may result in incorrect EPC ratings or additional charges for re-visits. Liability: We exercise all reasonable skill and care in performing EPC surveys. However: We are not liable for any indirect loss (e.g. missed sales or letting opportunities). Our liability for any direct damage is limited to the price of the EPC. Intellectual Property: All EPC reports and materials provided remain the intellectual property of Lav Energy Surveyor Services Ltd. Clients are granted a license to use these for their intended legal purposes (e.g. property sale or letting). Governing Law: These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England. Contact: For questions or concerns about these Terms, please contact: Email: Enquiries@lavenergy.co.uk , Phone: 01788 486 040 The explanations and information provided here are for general understanding only and should not be considered as legal advice. Clients are encouraged to seek legal counsel for tailored guidance on their specific requirements.

Cookies Policy, EPC's in Rugby, Lav Energy. See how we manage cookies online Cookies Policy Lav Energy Surveyor Services Ltd Our website may use cookies to enhance your experience. This policy explains how we use them. What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help improve user experience and collect basic website analytics. Types of Cookies We Use:Essential cookies: Enable core functionality like contact form submissions. Performance cookies: Help us understand how visitors use our website (e.g. via Google Analytics). Managing Cookies Most web browsers allow you to manage or disable cookies through settings. Please note that disabling cookies may affect the functionality of our site. Third-Party Cookies: We may use third-party services (e.g., Google Analytics) to collect anonymized usage statistics. These services may set their own cookies. Updates to This Policy: We may update this Cookie Policy occasionally. Please revisit this page for the latest version. For questions, contact us at enquiries@lavenergy.co.uk

Contact us by phone 01788 183669 or email enquiries@lavenergy.co.uk Contact Us Contact us by telephone or Email during our business hours Email enquiries@lavenergy.co.uk Telephone 01788 486040 Open Hours Monday - Friday: 8AM - 6PM Saturday 8AM - 2PM Get Your Energy Assessment Quote Submit your information to receive a quote for your energy assessment. Please complete the form below, and we will promptly get back to you with your energy assessment quote. First Name Last Name Property Address Email Phone Additional Comments Size of property to be assessed Flat/Apartment 2-4 Bed 5-6 Bed 7+ Bed Multiple properties Write a message Get My Assessment Quote Thank you! We will get back to you as soon as we can.

Lav Energy privacy policy, Domestic EPC Assessors. Learn more about our privacy policies. Privacy Policy Privacy Policy Lav Energy Surveyor Services Ltd Effective Date: 01/08/2024 Lav Energy Surveyor Services Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website. Who We Are: Lav Energy Surveyor Services Ltd provides Domestic Energy Performance Certificate (EPC) services across the UK. We are registered in England and Wales under company number 15866837, and our registered office is at , London Road, Rugby, CV23 9LJ. What Personal Data We Collect: We may collect the following personal data: Contact information: name, email address, phone number. Property details: address of the property requiring the EPC, access details. Booking and service information: date/time of appointments, payment details (if applicable). Communications: emails, phone call records or contact form messages. We do not collect sensitive personal data (such as health or biometric data). How We Collect Your Data: We collect data when: You contact us via our website, phone, or email. You book an EPC service. You interact with us on social media. You provide feedback or testimonials. How We Use Your Data, We use your personal data to: Schedule and carry out Domestic EPC assessments. Communicate with you about your booking. Issue invoices and receipts. Fulfill legal and regulatory obligations (such as submitting EPC data to government registers). Improve our services and customer experience. Lawful Basis for Processing: We process your data under the following lawful bases: Contract: To perform a service you requested. Legal obligation: To comply with regulations related to EPC services. Legitimate interest: To improve our service and communicate with existing customers. Sharing Your Data: We only share your personal data with: Government-approved EPC software or accreditation schemes (for lodging certificates). HMRC or other regulatory bodies, if legally required. Our professional advisers (e.g., accountant or legal representative), only when necessary. We do not sell or share your data with third-party marketers. Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. Typically, this is 6 years after the service date. Your Rights: Under the UK GDPR, you have the right to: Access the personal data we hold about you. Request correction of any incorrect data. Request erasure of your data in certain circumstances. Object to or restrict processing. Lodge a complaint with the Information Commissioner’s Office (ICO). To exercise these rights, please contact us at Enquiries@lavenergy.co.uk Security of Your Data: We take appropriate measures to protect your personal data from loss, misuse, or unauthorized access. This includes password-protected systems and secure cloud storage (where applicable). Cookies and Website Tracking Our website may use basic cookies to improve user experience. You can disable cookies in your browser settings. Changes to This Policy: We may update this Privacy Policy occasionally. Changes will be posted on our website with a revised "Effective Date''. Contact Us: If you have any questions about this Privacy Policy or how your data is handled, please contact: Lav Energy Surveyor Services Ltd Email: enquiries@lavenergy.co.uk Phone: 01788 486040 Registered Address: London Road, Rugby, CV23 9LJ

Lav Energy provides Domestic Energy report's for homes in and around Rugby Serving Rugby and the surrounding areas, Daventry, Onley, Kilsby, Ryton, Thurlaston, Southam and many more Book Your EPC Now Welcome to LAV ENERGY, your trusted Domestic Energy Assessors. We specialize in assessing existing dwellings on your energy efficiency and carbon emissions production. Providing you with your homes energy ratings ranging from A to G. Our Services We excel at evaluating and improving the energy performance of residential properties, contributing to a greener and more sustainable environment. At LAV ENERGY, we are dedicated to promoting energy efficiency and assisting in the reduction of carbon emissions in homes and buildings. Our commitment to sustainability extends to working closely with our clients and the communities we serve. Minimum Energy Efficiency Standards (MEES) in England & Wales. This makes it illegal for private landlords to rent out any properties which have an EPC rating worse than an E 01 Energy Assessment Our detailed energy assessments provide valuable insights to enhance energy efficiency and reduce carbon footprint in homes. 02 Carbon Emissions We analyze and address carbon emissions to help homeowners make informed decisions towards a more environmentally friendly lifestyle. 03 Rating System Our comprehensive rating system evaluates properties on an A-G scale, empowering homeowners to make energy-conscious choices.

Lav Energy is your local EPC - Energy Performance certification assessor, in and around Rugby, Warwickshire. Update your EPC if you are a landlord, property manager or Landlord. Looking to sell or rent out a property. Domestic Energy Assessment Assessing energy efficiency and carbon emissions for existing dwellings. What is an EPC Certificate? An Energy Performance Certificate (EPC) is a legally valid document which provides an energy efficiency rating (displayed on an A-G scale) in relation to a property’s running costs. This rating will take into account the potential energy performance of the property itself (the fabric) and its services (heating, lighting, hot water etc). Energy Efficiency Evaluation Our team conducts thorough evaluations to assess the energy efficiency of residential properties. We analyze various factors to determine the energy performance and identify areas for improvement. Carbon Emissions Assessment We assess the carbon emissions of dwellings to gauge their environmental impact. Our detailed analysis helps in understanding the carbon footprint and implementing measures to reduce emissions. Energy Rating We provide energy ratings ranging from A to G, indicating the overall energy efficiency of homes. This rating system facilitates homeowners in understanding their energy usage and taking steps towards sustainability. Consultation for Energy Enhancements Our experts offer recommendations to homeowners on potential energy enhancements and sustainable practices. We provide tailored recommendations for improving energy efficiency and reducing carbon footprint. Book your EPC now The EPC document will also show: A breakdown of a property’s energy performance. Its environmental impact. Recommendations for improvements. Estimated energy use alongside potential savings.